Version: 1.0
Last Updated: July 9, 2026
Effective Date: July 23, 2026
Thank you for choosing Solarvin APP.
We are committed to protecting your personal information and privacy and maintaining your trust with us. We abide by the following principles to protect your personal information: integrity, consent, clear purpose, restricted collection, minimum necessary, transparency, balanced rights with responsibility, security, and privacy compliance.
This privacy policy is intended to help you understand: 1) your personal information that we collect; 2) how we collect your personal information; 3) how we use your personal information; 4) how we protect your personal information and your rights; 5) answers to your questions and how to contact us. Understanding these contents is essential for you to exercise your personal rights and protect your personal information. Please read through this policy carefully before you use or accept our products or services. Please be aware, this policy is not applicable to situations where your personal information is collected by other third parties.
This Policy applies to Solarvin APP (hereinafter referred to as the “Service”). In the event of any inconsistency between the provisions hereof and the corresponding clauses under the Solarvin Service Agreement, this Policy shall prevail. Furthermore, this Policy shall not apply to services provided by other companies or individuals (hereinafter referred to as “Third-Party Services”).
This policy contains the following sections:
(1) Definition of personal information
(2) How we collect and use your personal information
(3) Sharing, transfer and disclosure of personal information
(4) Information storage and protection
(5) Your rights
(6) Third-party services
(7) Privacy of minors
(8) Contact us
(9) Revisions to the privacy policy
The definition of personal information shall be defined by your local laws.
Non-personal information refers to data other than personal information that cannot be directly linked to any specific individual.
When you sign up for the account, you need to provide your password, email address, and verification code. The above information is collected to meet the online real-name registration system requirements of relevant laws and regulations in various regions. You can provide non-essential personal information such as username according to your own needs.
We will collect the following personal information of you and take appropriate control measures:
| Information collected | Control method | Purpose |
|---|---|---|
| Model of your mobile phone | Retrieves when user enables device alarms | Used for troubleshooting and determining push delivery methods |
| Operating system type and version of mobile phone |
When you use our app, we will need you to authorize us certain permissions in your mobile phone. For information about permissions that we ask for, refer to the tables below. Please note that we ask for the permissions only when you use the relevant functions. You can turn off the permissions at any time in the system settings of your mobile phone. Once the permissions are turned off, we will stop using these permissions. If you refuse such permissions, you will be unable to use the relevant functions, but it will not affect your normal use of other functions of the app.
| Permission | Application scenario | Function |
|---|---|---|
| ACCESS_FINE_LOCATION access precise location | Add Wi-Fi device | Obtain Wi-Fi information |
| CAMERA camera | Read QR code to add device | Use camera to read QR code to obtain device information to add device |
| READ_EXTERNAL_STORAGE read external storage | Read QR code to add device, retrieve device password | Used to scan QR code in album to add device |
| WRITE_EXTERNAL_STORAGE write to external storage | Import snapshots or videos into system album | Download snapshots or videos to system album |
| ACCESS_FINE_LOCATION Collect users' precise location information (latitude and longitude coordinates) | When adding power stations or viewing power station data | Used to acquire the geographic location information of users’ power stations to assist in site selection analysis, irradiation assessment and power generation performance optimization of power stations. |
| Permission | Application scenario | Function |
|---|---|---|
| ACCESS_NETWORK_STATE obtain network status | When app is running | Used to obtain network status information to improve video communication efficiency |
| ACCESS_WIFI_STATE obtain Wi-Fi information | When app is running | Used to obtain network status information to improve video communication efficiency |
| INTERNET connect to network | When app is running | For Internet connection using SIM card |
| CHANGE_NETWORK_STATE edit network status | When app is running | Update device status after network changes |
| CHANGE_WIFI_STATE change Wi-Fi status | When app is running | Update device status after network changes |
| RECEIVE_BOOT_COMPLETED automatic startup at system boot | When app is running | Used for Android persistent connection |
| READ_PHONE_STATE read mobile phone status and identity | When using the push service | User obtains mobile phone's device feature code information |
| VIBRATE control device vibration | When using the push service | Used for vibration reminder |
| DISABLE_KEYGUARD allow app to disable keyboard guard | When on-screen keyboard is opened | Allow app to disable keyboard lock |
| FLASHLIGHT control flashlight | When scanning QR code | Control flashlight to scan QR code in low-light environment |
| BATTERY_STATS | When app is running | Used for data processing before shutdown due to low battery |
| MOUNT_UNMOUNT_FILESYSTEMS | When saving or reading video tutorial or configuration file | Permission to read files in SD card |
| C2D_MESSAGE | When initializing the push service | Used to receive notification messages |
| RECEIVE_USER_PRESENT | When initializing the push service | Used to wake up the screen when receiving alarm notifications |
| DOWNLOAD_WITHOUT_NOTIFICATION | Download upgrade file, configuration file or tutorial video | Used for file download |
| BLUETOOTH connect to bluetooth device | When app is running | Used to connect to a paired Bluetooth device |
| BLUETOOTH_ADMIN discover and pair bluetooth device | When app is running | Used to discover and pair Bluetooth devices |
| SENSOR_SERVICE light sensor; accelerometer sensor | When scanning QR code | Used to prompt user to turn on flashlight when scanning QR code in low-light environment |
| NOTIFICATION_SERVICE notification service | When using notification service | Used to display or clear notifications |
| WINDOW_SERVICE window service | When obtaining window size | Used to fit the window size in the app screen |
| INPUT_METHOD_SERVICE soft keyboard | When using soft keyboard | Used to display soft keyboard |
When you use the message notification function, we need to collect the unique feature value of your client (such as the unique value generated based on your device's IMEI or UDID) and the language of your mobile phone. The purpose is to provide precise alarm message notification in the language you prefer.
When you use device adding functions, we may need to collect the serial number, register code, password, and model of your device, and Wi-Fi information of your client.
In other possible scenarios, we will also collect your personal information, including but not limited to: when you communicate with us with telephone, we may record the conversation; when you need to sign a certificate to authorize remote access, we will collect your manual signature or company seal.
We may collect industry-standard non-personal information including cookies, web beacons, pixel tags, log data and device data.
To deliver better services to you, we may entrust a third-party service provider, Alibaba Cloud Computing Co., Ltd., to provide cloud storage services. We will sign a stringent data processing agreement with them and conduct a Personal Information Impact Assessment.
Except for the aforementioned third-party infrastructure services, this Application will not share, transfer or disclose your personal information to any other third parties, nor will it integrate any third-party SDKs (including but not limited to those for statistical analysis, message push, advertising, social sharing, etc.). We will obtain your prior consent if any other necessary circumstances arise in the future.
Your personal information may be stored on servers located in Frankfurt, Germany. We retain your personal information only for the length of time required for the purposes bound by this privacy policy. If you cancel your account or proactively delete your personal information, we will delete or anonymize your personal information within 48 hours after receiving your request.
We use data encryption and access control mechanisms. We have been granted ISO27001 international standard certification.
Please understand that due to current technical limitations and potential malicious attacks prevalent in the internet industry, we cannot guarantee absolute security of information despite our best efforts to enhance security protections. You acknowledge that the systems and communication networks you use to access our products and/or services may encounter security risks arising from factors beyond our reasonable control.
Meanwhile, the security of your personal information also relies on your cooperation in adopting proper security measures. You shall be solely responsible for maintaining the confidentiality of usernames and passwords provided by us or created by yourself. We strongly recommend that you take proactive steps to safeguard relevant information, set complex passwords and refrain from disclosing your sensitive information to any third party. We will also conduct regular reviews of our applied technologies and information collection policies.
You have the right to access, correct, delete your personal information, revoke authorization, and cancel your account.
Access your personal information. You can tap Me > My Profile photo or account to access the personal information you provided.
Correct your personal information. You have the right to update your personal information at any time. You can also correct your personal information after finding the information collected and stored by us is incorrect. You can correct or change your username, password, mobile phone number or email address in My Profile by tapping Me > My Profile photo or account.
Delete your personal information. You can delete the personal information online by yourself or contact us via email or phone to delete it for you. We will delete or anonymize your personal information after the minimum retention period required by the applicable laws and regulations.
Revoke authorization. You can disable permissions on your mobile phone as needed (including access to your location, phone, album, camera, microphone, and notification). After you withdraw consent or authorization, we may not be able to provide the related services, but it does not affect us handling your personal information based on your previous consent or authorization.
Cancel your account. You can tap Me > My Profile photo or account to cancel your account. After you cancel your account, unless otherwise provided by laws and regulations, we will stop providing services to you, keep your personal information for the length of time stated in this agreement, and then anonymize your personal information.
If you cannot access, correct, delete your personal information, withdraw consent or cancel your account using the above ways, you can contact us by sending an e-mail or by contacting customer service via email or phone. We will respond within fifteen working days after verifying your identity.
We engage third-party service providers to supply cloud computing infrastructure. Details are set forth below:
| Third-Party Service Provider | Detailed Usage Description |
|---|---|
| Alibaba Cloud | Operator: Alibaba Cloud Computing Co., Ltd. |
| Purpose of Use: Host and store application data as well as files uploaded by users. | |
| Usage Scenarios: Application hosting and data storage. When you use all functions of this App, your account information, document contents, uploaded files and operation logs will be stored on Alibaba Cloud servers to deliver stable and reliable online services to you. As a cloud computing infrastructure service provider, Alibaba Cloud supplies computing, storage and network resources required for the normal operation of the Application, which is indispensable for the App to function properly. | |
| Types of Personal Information Shared: Account information, document contents, user uploaded files, operation logs | |
| Privacy Policy Link: https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202107091605_49213.html |
This Application does not integrate any other third-party SDKs or services. Should we need to integrate additional SDKs or analogous applications offered by third-party service providers due to service requirements or business adjustments, we will obtain your prior consent before such integration. For all third-party service providers with whom we share information, we shall require them to abide by confidentiality obligations and implement corresponding security safeguards.
We do not provide any of our services to minors under 14 years of age (or equivalent minimum age set by the relevant jurisdiction). If we find any account associated with or registered by a minor under 14 years of age (or equivalent minimum age set by the relevant jurisdiction), we will immediately delete the relevant account information. If we find that we have collected personal information of minors without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.
If you are the parent or guardian of a minor under the age of 14 (or equivalent minimum age set by the relevant jurisdiction), and you believe that your minor has disclosed her/his personal information to us, please contact us immediately through your local service phone number or e-mail address. Parents or guardians of minors who are under 14 years of age (or equivalent minimum age set by the relevant jurisdiction) can check and ask us to delete the minor's personal information and prohibit us from using it. In cases where we collect personal information of minors with the consent of the parents/guardians, we will only use or publicly disclose the information when permitted by law, expressly allowed by the parents or guardians, or when necessary to protect the minors.
Should you have any questions, comments or suggestions regarding this Privacy Policy or your personal information, you may contact us via the email.
We will process your inquiry or request within fifteen working days after verifying your identity.
We may revise this Privacy Policy from time to time, and all revisions shall form an integral part hereof. Where any provisions of this Policy are amended, we will present the updated version to you via push notifications, pop-up windows and other forms when you log in or the version is updated, the “last updated date” will also be updated. Please note that we will collect, use and store your personal information in accordance with the updated Policy only after you click the accept button in the pop-up window.